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Cash Grants give people the support they need during the coronavirus epidemic, with dignity

Information from the British Red Cross website -

By Alex Fraser, Hardship Fund programme sponsor, British Red Cross

Imagine you have relied on your partner to support you for years because you are disabled. You are just about managing financially, then the coronavirus lockdown hit. Neither of you can work, and your partner is not eligible for furlough payments. How will you buy food? How will you pay your bills?

Or maybe you are an asylum seeker newly arrived in the UK. Like everyone else, you have to stay at home most of the time, which in your case is a tiny hostel room. You’re not just poor, you are not allowed to work legally and are not eligible for public funds until you have been granted asylum – and your claim was put on hold during the pandemic.


Our new Hardship Fund* aims to help. At the start of the COVID-19 outbreak, Aviva and the Aviva Foundation** donated £10 million to the British Red Cross to support people most at risk. Half of this, £5 million, is being used for the Hardship Fund to give cash grants to the poorest people facing financial problems because of the pandemic. These may be families living below the poverty line, those fleeing domestic violence, people seeking asylum or homeless people staying in temporary accommodation.

The British Red Cross is working with statutory and voluntary partner organisations to identify and reach those in greatest need. These organisations can refer individuals to the Hardship Fund to receive support.

People referred to the Hardship Fund for support get special cash cards preloaded with either a one-off payment of £120 or a grant of £120 each month for three months. The cards can be used online or in shops, or people can withdraw up to £35 from a cash machine.

Hardship Fund supports people most in need

We aim to support 13,000 people through the Hardship Fund. The Red Cross has used cash grants to help in international emergencies for several years and the Hardship Fund lets us extend this within the UK.

Cash grants give people the support they need through the coronavirus outbreak, with dignity. Each household’s needs are unique. With the cash grants, people can buy exactly what they want and need, and shop around to get the best prices. A grant could also cover other costs, such as rent or fuel payments. Or it could buy a few minutes of mobile phone credit so they can contact a loved one or call a support organisation.

Cash grants are also fast. There’s no need for us to buy goods in bulk, store them centrally then distribute them around the country. Instead, people can shop in their own neighbourhoods, and support the local economy at the same time.

Our grants come alongside, not instead of, other kinds of support from the government or other charities. For instance, we continue to support refugees from some of our existing centres throughout the coronavirus pandemic. The Red Cross has also created a coronavirus support line* for anyone finding it hard to access food or medication, feeling lonely or worried, or facing other issues during the pandemic.

The coronavirus pandemic has been a challenge to us all in different ways. Throughout, the Red Cross has tried to respond with kindness, in whatever form is most needed. The Hardship Fund gives us an exciting and effective new way to do this, and to create a model for how best to help whenever and wherever a disaster strikes.

* To get support during this difficult time, you can call the British Red Cross Support Line for free every day from 10 am – 6 pm on 0808 196 3651. You can get help with mental health issues such as coping with self-isolation, loneliness or depression, or accessing essentials such as prescriptions and food. We can offer advice about where to turn for financial help with rent, bills and other expenses. And we are always here to listen if you just want to talk.

** The Aviva Foundation is administered by Charities Trust under charity registration number 327489.

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